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What is self help?
Self-help debt means contacting your creditors yourself, explaining your situation, and proposing an affordable repayment plan based on your income. You stay in control, with the option to freeze interest and charges while you stick to the plan.
With our free support you can:
- Build a realistic budget
- Contact creditors using ready-made templates
- Get interest and charges frozen
- Adjust payments if things change
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Benefits of of Self Help
Here’s how self-help debt management can put you back in control:
No fees
Every penny you repay goes directly toward your debts, no solution provider fees.
You stay in control
Make your own financial decisions and manage repayments without third-party involvement.
Track your debts
Budgeting, using a spending diary, and keeping on top of payment dates helps you stay accountable.
No employment impact
Unlike some solutions, self-help is unlikely to affect your job if repayments are maintained.
Not on public record
Self-help arrangements are private and won’t appear on insolvency registers or in newspapers.
Direct with creditors
Speak to creditors yourself, negotiate flexible repayment terms, and request interest freezes.

Take back control of your debt
Customer feedback

Frequently asked questions
Yes, some people manage their debts alone by negotiating directly with creditors or setting up payment plans. However, this can be time-consuming and stressful, which is why many prefer expert support.
It’s best to prioritise “priority debts” like mortgage/rent, council tax, utilities, and HMRC debts, since missing these can have serious consequences. Secondary debts like credit cards and loans can usually follow once essentials are secure.
Yes, our expert advisors can help you explore every option, from budgeting and self-help to formal debt solutions, so you can choose the path that suits your situation.



